💬Why Soft Skills Are the New Hard Skills in Malaysia’s Job Market

Overview

In a world obsessed with technology and AI, it’s easy to forget that soft skills — communication, empathy, adaptability, leadership — are what truly set professionals apart. Malaysian employers are realising that technical expertise alone isn’t enough.
At Devnet Trainings Malaysia, we’ve seen a 40% increase in client requests for soft-skills workshops, making them one of the top HRD Corp claimable categories in 2025.

Why Soft Skills Are Now “Hard Currency”

1. AI Can’t Replace Emotional Intelligence – Machines analyse; people empathise.

2. Customer-Centric Businesses Thrive on People Skills – Frontline teams win loyalty through empathy and clarity.

3. Leaders Need Human Connection – Command-and-control leadership no longer works in hybrid teams.

4. Soft Skills Drive Sales & Negotiation Success – Emotional cues close deals faster than facts.

5. Team Morale Depends on Communication – Psychological safety increases innovation by 35%.

Top Soft Skills Malaysian Companies Are Prioritising

• Effective Communication & Business Writing

• Emotional Intelligence & Self-Awareness

• Presentation & Public Speaking

• Team Collaboration & Motivation

• Conflict Resolution & Negotiation

• Time & Stress Management

The Business Impact of Strong Soft Skills

Organisations that cultivate empathy, clarity, and listening outperform competitors in productivity and retention. Managers who master emotional intelligence reduce conflict and build loyalty — traits irreplaceable by automation.

How Devnet Builds Human-Centric Workplaces

Our Soft Skills Courses are designed by certified facilitators and fully HRD Corp SBL-Khas claimable. Each workshop blends role-play, reflection, and interactive learning to create real behavioural change.

❤️ Human skills build winning teams.
Empower your employees with Devnet Trainings Malaysia or 💬 Chat via WhatsApp to plan your next HRD Corp claimable soft-skills program.

📊 Why Work with Devnet Global?

✅ Registered HRD Corp Provider – Compliance guaranteed
✅ Claim Support – End-to-end documentation assistance
✅ Corporate Customization – Tailored modules for your team
✅ Nationwide Training – On-site or virtual options

Learn more about our HRD Corp Claimable Information.